Progressive review: National carrier with low rates for auto, homeowners, and life insurance

Progressive insurance pros and cons

Pros	Cons
National presence Low rates Discounts for bundling insurance products	Not ranked high in customer satisfaction

Progressive auto insurance review

Progressive Auto Insurance has been around since 1937. It ranked #17 out of 18 for auto claims satisfaction in J.D. Power’s auto claims satisfaction survey. Progressive is available nationwide.

Progressive Auto Insurance offers “Name Your Price” insurance options (pick a premium you want to pay, and it will show you options in your budget) and “Snapshot” safe driver programs. The carrier also has discounts for bundling auto and home insurance and good student drivers.

There are four types of insurance coverage: liability insurance (required by most states), comprehensive, collision, and full car coverage. If you lease or finance your car, your lender may require comprehensive and collision coverage.

The difference between the various coverage types is outlined in the table below:

Damage	Comprehensive	Collision	Liability	Full
Theft	Yes	No	No	Yes
Vandalism	Yes	No	No	Yes
Fire	Yes	No	No	Yes
Natural disaster	Yes	No	No	Yes
Falling objects (tree)	Yes	No	No	Yes
Animal damage	Yes	No	No	Yes
Collision/accident	No	Yes	No	Yes
Rollover	No	Yes	No	Yes
Bodily injury/medical bills	No	No	Yes	Yes
Physical damage	No	No	Yes	Yes
Property damage	No	No	Yes	Yes
Uninsured motorist	No	No	Yes	Yes

Progressive homeowners insurance review

Progressive Homeowners Insurance didn’t make the list for J.D. Power’s homeowners insurance customer satisfaction survey. 

Progressive Homeowners Insurance offers homeowners, condo, renters, and mobile home insurance. It also offers flood insurance and home warranties. It gives discounts for home security systems, automatic sprinkler systems, bundling your auto and homeowners insurance, and a new home.

Homeowners insurance protects your dwelling, personal belongings, and offers personal liability coverage for injuries that happen on your property. Standard homeowners insurance looks like the table below, but coverage varies depending on your provider:

Coverage	Included with homeowners insurance?
Dwelling/structure	Yes
Personal liability	Yes
Personal belongings	Yes
Loss of Use (additional living expenses)	Yes
High-end electronics/special jewelry	Limited, requires add-on*
Equipment breakdown	Yes
Electrical outage	Yes*
Service lines	Yes*
Cyber liability	Yes*
Water damage	Yes
Flood	No**
Wind or hail	Yes, but not high winds***
Earthquake	No*
Pets	Yes*

*Available as add-on coverage if not part of policy

**Flood insurance is available through the NFIP and approved insurers

***If you live in hurricane or tornado areas, additional windstorm rider may be required

Progressive life insurance review

Progressive Life Insurance didn’t make the list for J.D. Power’s life insurance customer satisfaction. 

Progressive Life Insurance offers offers term and permanent life insurance products. The term life products offered are level term, final expense, and short-term RAPIDecision no medical exam policy (simplified issue). The permanent life insurance products offered are whole life and universal life.

There are two types of life insurance: permanent life and term life. Term life insurance lasts for a specified period. When it’s up you can reapply for coverage, but the premiums most likely will go up as you age.

Permanent life insurance never expires, has a death benefit for your beneficiaries, and a cash value that you can use during your lifetime. Some financial advisors recommend a combination of term and permanent life insurance.

Types of term life insurance	Types of permanent life insurance
Level premium	Whole life
Annual renewal (ART)	Universal life
Return of Premium	Guaranteed Universal
Convertible	Indexed Universal
Group life insurance	Variable life
Guaranteed issue	Variable universal life
Simplified issue
Final expense

Progressive insurance vs. the competition

Here’s how Progressive Life Insurance compares to other national insurance providers.

Availability	National presence	National presence	National presence
Types of insurance offered	Auto, homeowners, life	Auto, homeowners, life	Auto, homeowners, life
Claims and customer satisfaction	Ranked #17 in J.D. Power’s auto claims satisfaction	Ranked #8 in J.D. Power’s auto claims satisfaction	Ranked #9 in J.D. Power’s auto claims satisfaction Ranked #14 in J.D. Power’s homeowners insurance customer satisfaction Ranked #2 in J.D. Power’s life insurance customer satisfaction

Is Progressive trustworthy?

We checked the NAIC Complaint Index for complaints against Progressive Life Insurance. Progressive has relatively few complaints filed against it compared to other top insurers.

Progressive’s financial stability is strong, with an A.M. Best’s rating of A+ (Superior).