Microsoft is investigating a problem that’s causing the Surface Pro 7 to shut down randomly

OSTN Staff

Since December 2019, we have been seeing Microsoft Surface Pro 7 users reporting an issue that is causing the hybrid laptop to shut down randomly. Microsoft has finally .

The Microsoft forum is flooded with potential fixes  
Over 500 users have reported the bug and it seems all Surface Pro 7 models have been affected. Until the company comes out with a permanent fix, impacted owners might want to try out a solution that has fixed the issue for some owners at least.
 
The workaround involves changing the default sleep times from 5 minutes to 1 hour …

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