Prospective Tesla buyers, beware: The company’s return policy appears to have changed. And by changed, I mean “done away with completely.”
It used to be that new Tesla owners had a seven-day “no questions asked” return period, starting with when they took possession of their new vehicle. That no longer seems to be the case, however, with Electrek confirming via “sources familiar with the matter” that the policy was discontinued on Thursday. Oct. 15.
The dedicated URL that once existed for the return policy – https://www.tesla.com/support/tesla-return-policy?redirect=no – now automatically redirects to a Tesla support page that makes no mention of return options. And there’s no way for press types like me to check with Tesla corporate directly because the company reportedly no longer has a public relations team. Read more…
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