Salesforce AI chatbot Agentforce hits general availability

Salesforce on Tuesday announced the general availability of its AI agent development platform called Agentforce. The offering is, in essence, a low- or no-code method for deploying chatbots for employees or customers. Salesforce says the new platform is already being used by firms including OpenTable, Saks, and Wiley “Agentforce doesn’t depend on human engagement to […]

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