iOS 18.2 Apple Mail gets major redesign: 3 biggest updates

Mail icon displayed on an iPhone screen

The upcoming iOS 18.2 update is a big one. Expected to be released in early December, iOS 18.2 comes with Genmoji, Image Playground, Siri with the ChatGPT function, and more AI-powered Writing Tools. The update also has a redesigned Mail app.

Even though Apple Intelligence features are exclusive to the iPhone 15 Pro models and the entire iPhone 16 lineup, all iPhones that support the iOS 18.2 update will get some of the redesigned Mail features. Here’s what to expect.

Your Mail inbox, sorted

The most noticeable Mail update automatically sorts emails into categories: Primary, Transactions, Updates, and Promotions. The Primary category shows your most important emails sent from actual humans, as opposed to automated mailing lists. Time-sensitive emails will also show up here.

Mail app showing the Primary category
The iOS 18.2 update automatically sorts your inbox.
Credit: Screenshot: Mashable / Apple

Receipts, orders, and deliveries will automatically be put in Transactions, so you can easily track packages and purchases by switching over to this category. News, subscriptions, and social media notifications are sorted into the Updates category, so look there for newsletters and alerts. Last but not least, all offers and deals emails go into the Promotions category, so that’s an easy place to look if you’re trying to cull unwanted subscriptions and work your way down to inbox zero.

You can also manually move certain emails into other categories, which will “train” the Mail app categorize emails as such in the future. If this is too much categorization for you, there’s a fifth category: All Mail. Or you can tap the three dots in the upper right-hand corner and switch back to the traditional List View design.

Mail also looks a lot more like the Messages app. The contact photo is featured more prominently, which gives it a more informal and comfortable look.

Grouped messages from the same sender with ‘Digest View’

If you have multiple emails from the same sender, with iOS 18.2, Mail will automatically consolidate them into one thread for an easy way to catch up on everything.

Digest View in the Mail app showing information about a United flight
‘Digest View’ groups emails from the same sender in a summarized thread.
Credit: Apple

The example given in the Apple announcement shows a flight confirmation and subsequent notifications about the flight in one place, which should be handy for trying to get all the relevant info about upcoming travels.

Writing Tools and email summaries

Other features require Apple Intelligence like Writing Tools and automated email summaries. AI-powered Writing Tools help you draft a quick response by scanning the contents of the email. You can also adjust the tone and length of messages, and use Apple Intelligence for a quick proofread (RIP Grammarly).

Writing Tools in the Mail app using Apple Intelligence to rewrite an email
Apple Intelligence’s Writing Tools in Mail can rewrite and proofread your drafts.
Credit: Apple

Summaries in Mail work by giving you a one or two line recap of what the email is about, as opposed to previewing the first line of the email. It’s a useful way of quickly screening conversations as you work your way through your inbox, so you don’t have to open up every email to see what it’s about.

As mentioned earlier, Apple Intelligence is currently available only on the iPhone 16 lineup and the Pro versions of the iPhone 15 due to the significant RAM requirements. Apple is likely banking on Apple Intelligence being a compelling enough reason to upgrade. Come December, when iOS 18.2 comes out, we’ll have a better idea of whether the new AI suite is worth it.