The past year has been tough on AT&T amidst the controversies it got involved in, whether it was related to outages that led to massive disruptions or major breaches into its system, exposing sensitive information to hackers, or T-Mobile taking over the network’s position of the second-largest telecommunication company in the U.S. The company has been actively working on improving its services and retaining its position. It has now introduced a new program that is meant to provide better communication during service outages and compensate for disruptions. AT&T has launched a new program to improve customer experience during service outages […]
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