Alaska Airlines on Wednesday asked the Federal Aviation Administration (FAA) to pause the airline’s departures nationwide.
The FAA issued a ground stop advisory for Alaska Airlines at 7:50 am on Wednesday.
According to KIRO 7, the ground stop is related to a problem with the airline’s weight and balance system.
“This morning we experienced an issue while performing an upgrade to the system that calculates our weight and balance. A ground stop for all Alaska and Horizon flights was instituted at approximately 7:50am PT. We’re working to resolve the issue as quickly as possible. We apologize for the inconvenience and encourage guests to check the status of their flights on alaskaair.com or the Alaska App prior to heading to the airport.”
Alaska Airlines responded to angry stranded customers on Wednesday morning.
I understand and I apologize again! -Jordan
— Alaska Airlines (@AlaskaAir) April 17, 2024
I apologize but we have no info on other carriers -Jordan
— Alaska Airlines (@AlaskaAir) April 17, 2024
Thank you so much for your patience as we work to get you back on your way.
– Bobbi
— Alaska Airlines (@AlaskaAir) April 17, 2024
I’m sorry for the wait. We are working to get you on your way as quickly as possible. -Jordan
— Alaska Airlines (@AlaskaAir) April 17, 2024
DEVELOPING…
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