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Nationwide, nearly 80% of employees have something to say: They’re frustrated. Very frustrated.
New research conducted by OnePoll reveals the source of their unhappiness, and while it’s not likely what you’d expect, you’re likely to relate. Their collective frustration stems from the outdated technology they have to use at work to do their work. Most of the time, it slows productivity; other times, it brings productivity to a halt.
While we’ve all been there – flummoxed by one form of clunky tech or another, irritated with unintuitive software – what’s surprising is how seriously the surveyed employees take the issue. In fact, roughly 70% of them would be willing to take a pay cut in exchange for software and tech twice as good as what they currently use.
Repeat: More than two-thirds are willing to take a pay cut. That’s staggering.
From inaccurate data here to multiple mismatched systems there, have you paused to think how cumbersome workplace tech might negatively affect your organization?
And if it already does, can anything be done about it?
The short answer: Yes!
Useful or unused?
As with the technology in our personal lives, when workplace software and tech aren’t up to date – and, therefore, up to par – we stop using them. Sure, we may make a valiant but futile effort to get them to function properly, but the endgame remains the same: We surrender.
For employers, that’s an expensive lesson. No organization wants a software investment to become shelfware.
In the realm of HR and payroll tech, that’s why it’s all about having the right tech. When we don’t have that, as we’ve just discussed, our usage ceases.
OnePoll found that employees’ number one reason for not using their company’s software is too many logins. Today, when an option exists for having all HR needs met in one business software, having to remember more than one password is not only no longer necessary but simply unacceptable.
Similarly, among those surveyed who don’t like their company’s current HR tech, one of their top two reasons is a no-brainer – too many systems, which means too many logins and passwords. It’s a case where less is indeed more.
What employers can do
Employers should ensure the right HR and payroll tech meets their employees ‘ needs to increase usage, which ultimately contributes to employee morale, engagement, productivity, and retention.
What does the right HR tech look like to employees besides being a single software with one password? Per OnePoll, the top three things employees say it must allow them to do are:
- Access PTO accruals and requests
- Manage approvals for the workers they supervise
- See details of their paycheck
Another area that can’t be ignored is security. Aside from the aforementioned “too many systems” security concerns is the other issue employees have with current HR tech they dislike. Unfortunately, it’s one many employers continue to overlook; our next set of stats illustrate that disparity.
While OnePoll found that approximately 50% of employees enrolled in digital forms benefited, only 18% used HR software. In other words, 82% of employees had to use paper forms, email, or another outdated, manual method. This means HR had to transpose that sensitive information from page to system. Not only is that duplicate work needless, but it also greatly heightens the risk for data errors, not to mention identity theft’s potential.
No one knows an employee’s information better than the employee. When entering high-stakes data like a bank account number for direct deposit or a Social Security number for tax purposes, who would you trust to do it correctly – yourself or a stranger? The question may be rhetorical, but only one answer leads to the most accurate data possible without sacrificing its security.
Proof in the numbers
Once employers put the right HR and payroll tech in place, they’re going to want to ensure their employees will use it. We can’t blame them! Assuming you had the means, would you be happy if your child had begged for a dream car, then never drove it because it was a stick shift?
The same principle applies here. Employees will use HR tech that is easy to use, but only Paycom’s single software can prove it. An industry first, its Direct Data Exchange tool monitors what previously could not be measured – employee usage.
It tracks each action taken by an employee in the system and identifies opportunities for further efficiencies, taking the administrative burden off HR’s shoulders to focus on the business of business. It also shows how much a company saves by doing so, based on EY’s 2019 data on HR costs.
With Paycom, employees and employers achieve a win-win. The former get the software they want, even without a pay cut; the latter get proof their investment pays off, with maximum ROI.
Learn how Paycom can help your business here.
This post was created by Paycom with Insider Studios.
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