The big telecom service providers are undergoing major changes that involve revamping their plans, raising prices, and pivoting in new directions amidst the growing competition. However, customers are not happy with the constant surprises thrown their way, and there seems to be an air of mistrust regarding the carriers’ plans. Verizon has been facing pressure from users for its plans to axe loyalty discounts, which it had to revoke amidst the backlash. It even announced its decision to introduce new loyalty discounts to reclaim customers. However, the company keeps on inviting trouble as it now seems to be increasing its […]
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