T-Mobile has brought many changes and is working on improving customer experience. The telecommunication service providers recently took steps to help identify authorized retailers from third-party stores and encouraged users to use the T-Life app to reduce the need for in-store visits. However, its constant push for the adoption of the app invited a lot of criticism. A while after that, the company announced an increase in rates for certain legacy plans to be effective on April 2, 2025. This caused a major uproar, especially given how the company’s “Price Lock” guarantees promise otherwise. Given the backlash it has been […]
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